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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Maggie Mae

July 8, 2024

5  out of  5
rating by Maggie Mae
"Melissa at State Farm is so helpful and so funny, GREAT PERSONALITY! It is always a joy to speak with her! The insurance coverage has been great as well:)"
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Amanda Myers

June 21, 2024

5  out of  5
rating by Amanda Myers
"I love being able to go in and talk to the staff instead of someone over the phone. The staff is always very friendly and helpful. I recommend Mark Stieren's office to anyone looking for insurance."
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Marsha Jacobs

June 20, 2024

5  out of  5
rating by Marsha Jacobs
"Diane is quick with her help and have explanations I needed. I have had state farm for years and have had really good service from staff and their vendors."
We responded:
"Thank you for your review. I greatly appreciate you and your business. "
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Julie Jensen

February 6, 2024

5  out of  5
rating by Julie Jensen
"I had to have some work done on my vehicle due to hitting a massive pot hole , and Dianna was bliss to work with. Unfortunately my auto shop I had chosen, wasn’t the best at communicating things. But Dianna did so many extra follow up calls to make sure the work was being done , and communicating with me when the shop wouldn’t. She keep everything moving foward, and made sure progress was being made. She made this frustrating process so effortless"
We responded:
"Thank you Julie for leaving our office your review. We strive to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. I understand that an unexpected auto claim can be very stressful. We here in the office strive, to make the process as less stressful as possible. Thank you for your business and the opportunity to help you with your claim."
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Jim Brown

February 2, 2024

5  out of  5
rating by Jim Brown
"The team at my local State Farm office is top notch. Professional, friendly, and responsive to questions or any concern. When I struck a deer and needed extensive repairs they were quick and friendly with the estimates, and the check came quickly. I am very pleased."
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James Hoelting

January 31, 2024

5  out of  5
rating by James Hoelting
"Called. Jackie answered. Explained my windshield had cracked. She had company to fix it setup in minutes. Pleasure to get situation handled. Service."
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Bret Miller

January 12, 2024

5  out of  5
rating by Bret Miller
"Always helpful anytime I need anything!"
We responded:
"Thank you for the review and the opportunity to be your insurance company. We take pride be here to help manage the risks of everyday life, recover from the unexpected, and realize your dreams. "
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Debra Boykin

December 7, 2023

5  out of  5
rating by Debra Boykin
"My sister recommended the Mark Stieren agency to my husband and I after a recent price increase with our previous insurer. Within 24 hours Melissa had provided us a quote that was phenomenal, and had our entire bundle switched. The process was extremely efficient and transparent. We highly recommend this agency if you are in the market for auto and/or homeowners insurance."
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Donald Settles

November 15, 2023

5  out of  5
rating by Donald Settles
"I went in and needed an sr22 quote. Melissa got back to me with a quote very quickly. I checked 3 other companies and Mark Steitn State Farm was the cheapest. I went in to finalize the insurance and the receptionist was very polite and Melissa explained everything to me and even helped me get it cheaper. I personally had an amazing experience here and I highly recommend."
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Melissa Kimbro

October 21, 2023

1  out of  5
rating by Melissa Kimbro
"The staff are wonderful people. However that does not offset the ridiculous cost of State Farm Insurance. Nor does it make up for the incompetence of the home office. After 14 months of not being able to get a simple auto insurance policy right I have discovered Progressive is a third the cost for more coverage and very clear about how it will be billed to me."
We responded:
"Thank you for the review. I will share this information with appropriate departments within State Farm. "
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Greg Springer

September 26, 2023

5  out of  5
rating by Greg Springer
"Mark responded quickly to our call for service. We appreciate his concern for policy-holders."
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Joe West

February 14, 2023

5  out of  5
rating by Joe West
"The staff is friendly and we received great service!"
We responded:
"Thank you for your business and thank you for the great review!"
Profile photo of Marsha Jacobs (Swampy)

Marsha Jacobs (Swampy)

January 15, 2023

5  out of  5
rating by Marsha Jacobs (Swampy)
"Staff pleasant and answered all my questions on the spot."
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Ruth Wilkolaski

October 27, 2022

5  out of  5
rating by Ruth Wilkolaski
"Very nice and took care of insurance claim right away and got it started right away."
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Kelsey Jones

October 11, 2022

5  out of  5
rating by Kelsey Jones
"I was very happy with my care here. Melissa was lovely in helping me set up my new account."
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Suzanne Fleming

September 1, 2022

5  out of  5
rating by Suzanne Fleming
"I had a little fender bender in my own driveway and Melissa took great care of me made everything easy and efficient!! The check was sent to the auto body shop within days."
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renee matthews

September 1, 2022

5  out of  5
rating by renee matthews
"State Farm is always there when I need them. Very prompt in my calls & questions."
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Natoshia H

August 18, 2022

5  out of  5
rating by Natoshia H
"Would 100% recommend doing business here. This company has always gone above and beyond for my family and I."
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Pam Gordon

August 12, 2022

5  out of  5
rating by Pam Gordon
"Great service and friendly staff along with excellent insurance coverage."
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Amanda Dykema

August 11, 2022

5  out of  5
rating by Amanda Dykema
"Melissa helped me get my claim details to the right person when they were out of the office and I was so grateful for her help!"
We responded:
"Amanda we are always here to help in any way that we can. We help manage things so you don't have to worry about. Thank you for your review and thank you for your business!!"
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Sarah Powell

May 27, 2022

5  out of  5
rating by Sarah Powell
"Friendly service great staff"
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penny clark

May 25, 2022

5  out of  5
rating by penny clark
"Very helpful and friendly staff"
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Kathy Morgason

May 25, 2022

5  out of  5
rating by Kathy Morgason
"I have been a customer with Mark Stieren State Farm Insurance since the late 70s. He and the staff are the best I have ever had dealings with. They will work with a person to get all their insurance needs met and questions answered. I strongly recommend Mark Stieren - State Farm Insurance!! ❤️"
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Sarah Hahn

May 25, 2022

5  out of  5
rating by Sarah Hahn
"Saves me lots of money"
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Johnny Lucas

May 23, 2022

5  out of  5
rating by Johnny Lucas
"The customer service is great!!!!!"